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Discussion Thread
Response (Carren) 11/27/2010 11:16 PM
Dear Stan,
Thank you for contacting Ooma!
I appreciate all the information you provided. This issues was escalated to our department and I will handle this case for you. I will need to review the call samples that you made through you device logs. I will give you feedback as soon as I'm done.
If you have further questions or require additional clarification, please write me back and I will respond to you as quickly as possible, usually the same day. Your satisfaction is important to me, and I will make sure we bring this to resolution consistent with your expectations. If it’s more convenient, you can also visit our support website http://www.ooma.com/support and check out our wide variety of helpful articles that may answer any additional questions that might come up in the future.
Thank you for choosing Ooma!
Sincerely,
Carren
Ooma Technical Support
http://www.ooma.com/support
support@oomacare.com
Discussion Thread
Response (Carren) 11/27/2010 11:16 PM
Dear Stan,
Thank you for contacting Ooma!
I appreciate all the information you provided. This issues was escalated to our department and I will handle this case for you. I will need to review the call samples that you made through you device logs. I will give you feedback as soon as I'm done.
If you have further questions or require additional clarification, please write me back and I will respond to you as quickly as possible, usually the same day. Your satisfaction is important to me, and I will make sure we bring this to resolution consistent with your expectations. If it’s more convenient, you can also visit our support website http://www.ooma.com/support and check out our wide variety of helpful articles that may answer any additional questions that might come up in the future.
Thank you for choosing Ooma!
Sincerely,
Carren
Ooma Technical Support
http://www.ooma.com/support
support@oomacare.com
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